Carry-in / Remote IT support for the Witbank (eMalahleni) region

At TechStudio, we primarily provide Carry-in IT support & services. Please feel free to use the ICT Support Contact Form below or make an online Booking to book your device(s) for professional carry-in IT support & services.

PLEASE NOTE: We no longer accept telephonic support requests  – only online bookings / submission for carry-in services accepted.

Professional Technical Support

In the event of requiring technical support, TechStudio will be able to provide professional and expert technical support specializing in troubleshooting and fixing a wide variety of personal and enterprise computer & network connectivity issues as well as hardware and software issues.

How we provide technical support

We provide Remote Technical Support and Carry-in Technical support. One of the ways to request Technical Support is to make use of our Online Booking System to confirm technician availability, or to make use of the Remote Support Request form on this page.

Carry-in Support

We accept carry-in incidents in the event of when assistance are needed for minor to major hardware and software support. All carry-in requests should first be submitted using the online Carry-in Services Request form.

Remote Support

By making use of class-leading remote desktop software, we can assist you with minor software issues from anywhere and at any time without the need for a technician to be at your premises. Remote support requires a stable internet connection and also an account at TechStudio. To download the Remote Support software for Windows, CLICK HERE.

How long does it take for us to assist you?

We attend to each request immediately depending on availability of our technical support team. We try our best to provide technical support and close minor hardware and software incidents within a 2-hour time-frame to minimize your downtime. Priority maintenance & support plans are available at TechStudio to receive instant support when required.

Your IT support partner for life

TechStudio is a company which will continue to provide professional, enterprise-level ICT support to consumers and businesses for life as we have been in the ICT industry for more than 15-years. You can always rely on us to provide professional and friendly support to get your IT systems for your home or business up and running in no time.

Online Carry-in Services / Repairs Request form

Remote Support Request form

Please provide as much detail in your Incident Description for us to provide the best possible assistance. You will receive a Booking Schedule email / SMS to confirm when a Technician will be able to assist you.

Telephonic Support bookings will no longer be submitted, and only Online Submissions will be processed.

Please make sure you have the latest version of TeamViewer installed before submitting your request. You can download TeamViewer HERE.

Business Name (type 'private' if not a business)*

Contact Person Name & Surname

Email Address*

Contact Number for Support Call

TechStudio account number (if applicable)

Support Subject / Problem Topic

Detailed Incident / Problem Description:

Click the TeamViewer logo to download the latest version.

In the need of Technical Support? Feel free to make a booking today!