Corrective & Preventative Maintenance

Like you would maintain and take care of your car or home, your computer equipment also need to have maintenance done on them from time to time. You don’t want your car to break down and leave you stuck in traffic. You also don’t want a computer system failure while you are busy with business-critical documents.

Hardware Maintenance

The inside of your computer need to be clean and as dust free as possible to prolong the lifetime of the hardware. By using specialised computer cleaning equipment, we clean your computer’s inside and outside to prevent dust build-up which can cause damage from static discharge. With some of our maintenance plans, you don’t need to worry about minor hardware replacements of components that can wear out over time, as we will replace it under the maintenance plans covering hardware replacements.

Software Maintenance

Sometimes your computer may not perform like it should as you have more information stored on it, you have installed and removed software applications over time and software updates also seem to have left its mark on your PC performance. By using our expertise, we can restore your computer performance by doing regular clean-ups and maintenance on your computer software without having an influence on any of your current applications.

Maintenance Plans

At TechStudio, we offer periodical maintenance plans for your computer equipment. All plans are tailor-made to suite your requirements as well as your budget. Preventative maintenance as well as periodical off-site data backup plans are available from TechStudio. Dedicated technical support are included on all maintenance plans.

Maintenance Plan Options

Here is a list of the differences between our most common maintenance plans available. Tailor-made options available upon request and successful on-site assessment.

Unlike most ICT service providers, you are not bound to yearly contracts. Even better, all plans are dynamic, which means that you can change the maintenance plan level each month to suite your requirements and budget.

* All maintenance plans are only approved upon a successful 30-day account application at TechStudio.

Bronze

from R 125per device/month

  • Priority Technical Support
  • Includes traveling rates (eMalahleni region only)
  • Internal components dust cleanup (2x yearly)
  • External components cleanup (2x yearly)
  • Basic software maintenance (monthly)
  • Free network connectors / fly-lead replacement
  • On-demand SharePoint Cloud access to client documentation

GOLD

from R 400per device/month

  • Priority Technical Support
  • Unlimited Remote Support credits
  • Includes traveling rates (eMalahleni / Middelburg region only)
  • Internal components dust cleanup (4x yearly)
  • External components Nano-coating (4x yearly)
  • Advanced software maintenance (monthly)
  • Free network connectors / fly-lead replacement
  • Dedicated loan units (free)
  • Free replacement of minor peripherals (2x yearly)
  • Free replacement of minor defective components (1x yearly)
  • Bi-weekly off-site backups (dedicated)
  • Yearly antivirus subscription renewal
  • On-demand SharePoint Cloud access to client documentation

Silver

from R 250per device/month

  • Priority Technical Support
  • Limited Remote Support credits
  • Includes traveling rates (eMalahleni region only)
  • Internal components dust cleanup (3x yearly)
  • External components Nano-coating (3x yearly)
  • Intermediate software maintenance (monthly)
  • Free network connectors / fly-lead replacement
  • Discounted loan unit rates
  • Free replacement of minor peripherals (1x yearly)
  • Monthly off-site backups (incremental / shared)
  • On-demand SharePoint Cloud access to client documentation

Interested in having your ICT equipment maintained? Contact us today for a free assessment.